

Biometric access systems are changing how Australian businesses control entry to their facilities. These systems replace outdated keys, cards, and PIN codes with secure, touchless facial recognition technology.
At DASH Symons Group, we specialise in the installation and ongoing support of these advanced security tools. We ensure your business remains protected using the latest hardware and software available in the industry.
Key Benefits of Biometric Access Systems:
Think about the last time you walked through airport security or opened your smartphone with a glance. That same technology is now securing office buildings, residential complexes, and high-security facilities across the Gold Coast and Brisbane.
Biometric access systems using Face ID technology have moved from science fiction to everyday reality. They offer businesses a level of security and convenience that traditional access control simply cannot match.
The shift is happening because the technology is reliable and efficient. Where key cards get lost and PIN codes get shared, your face remains uniquely yours.
Modern Face ID systems identify authorised personnel in under a second, even in varying lighting conditions. They are also becoming increasingly sophisticated at detecting spoofing attempts using photos or masks.
I am Dave Symons, Managing Director at DASH Symons Group. Over the past 16 years, our team has installed biometric access systems across Queensland's most complex facilities.
We have worked on everything from 400-resident high-rises to large-scale corporate campuses. What started as a niche technology has become the backbone of modern security infrastructure.
We have seen firsthand how Face ID integration transforms daily operations for our clients. Our team provides the expert installation and technical support required to keep these systems running perfectly.
Choosing the right system is only the first step. Professional installation ensures that your network infrastructure can handle the data requirements of high-definition facial mapping.
We focus on creating a secure environment where technology works for you, not against you. Our local technicians are always available to service and maintain your equipment to the highest standards.
At its core, a biometric access system is a security solution that uses unique biological traits to verify identity. While fingerprints were the early pioneers, Face ID has emerged as the clear leader for modern Australian workplaces.
When we enrol a user into your system, a high-definition camera captures the unique geometry of their face. This includes the distance between the eyes, the bridge of the nose, and the contours of the jawline.
The system does not store a photo in the traditional sense. Instead, it converts these features into a secure digital template, which is a mathematical representation of the face.
The real magic happens during liveness detection. To prevent someone from using a photo to trick the sensor, advanced Face ID readers use infrared sensors and 3D imaging.
This ensures a real, living person is standing at the door. Research into biometric liveness detection has pushed system efficiencies to over 99% accuracy.
When choosing a biometric access system, you will likely encounter several modalities. For the Brisbane and Gold Coast climates, Face ID consistently outperforms the rest.
Face ID leads because it balances high security with a frictionless user experience. There is no sinking feeling of a forgotten card because your credential is your face.
For high-traffic areas like office lobbies or childcare centres, the speed of facial recognition is vital. It ensures that security does not become a bottleneck for staff or visitors.
A professional Face ID solution is more than just a camera on a wall. It is a sophisticated network of hardware and software working in harmony.
At DASH Symons Group, we focus on building an encrypted backbone for every installation. We do not use generic setups; every integration is a tailored process designed for your specific site.
We use industry-standard protocols like RTSP (Real-Time Streaming Protocol) to manage video feeds. This allows your Face ID readers to communicate directly with your network video recorders.
We also utilise ONVIF (Open Network Video Interface Forum) standards. This ensures that different pieces of hardware, like cameras and controllers, work together seamlessly regardless of the manufacturer.
| Feature | Traditional Key Cards | DASH Face ID Solutions |
|---|---|---|
| Credential Type | Physical Card/Fob | Unique Facial Geometry |
| Security Level | Low (Cards can be shared) | Very High (Non-transferable) |
| User Experience | Manual Scan | Automatic/Touchless |
| Audit Trail | Shows card used | Shows specific person verified |
| Ongoing Costs | High (Replacement cards) | Low (Software-based) |
All our new equipment, from the readers to the controllers, comes with a 3-year warranty. This provides long-term peace of mind for your security investment.
Our technicians handle the entire setup, from cabling to software configuration. We ensure your network infrastructure is robust enough to support high-speed biometric data transfers.
We understand that privacy is a top concern for business owners and residents. When implementing biometric access systems, we strictly adhere to data protection best practices.
Modern systems ensure data privacy by using biometric encryption . This means the actual image of your face is never stored, only an encrypted mathematical hash.
The DASH Advantage comes from our 16 years of local experience in Queensland. We do not just sell hardware; we design and install integrated environments that solve real security problems.
For office towers and skyscrapers, managing thousands of movements a day is a massive task. Face ID streamlines this by allowing employees to move through turnstiles and elevators without breaking stride.
Our systems excel at secure building access by providing real-time monitoring. If an incident occurs, you have a biometric log of exactly who was in the building.
This level of accountability is essential for compliance in legal, financial, and healthcare sectors. We provide the tools you need to manage permissions for different zones within your facility.
As part of our comprehensive security offerings, we often integrate Ajax Systems into our access control designs. Ajax provides world-class alarm technology that complements biometric entry.
All Ajax hardware installed by DASH Symons Group comes with a 3-year warranty. We also utilise the Photo on Demand (PhoD) feature, allowing you to verify alarms with visual confirmation.
We offer professional monitoring services to keep your site safe 24/7. Our SMS alert service is available for $13/month + GST .
For those requiring maximum security, our Full Monitoring service is available for $13/week + GST . This ensures that any security breach is met with an immediate professional response.
Gated communities and high-rise strata complexes are moving away from easily duplicated fobs. By moving to fully integrated access control , body corporates can ensure only authorised residents enter.
We often integrate Face ID with gate automation for a premium experience. Imagine your sliding or swing gate opening automatically as the camera recognises your vehicle or face.
This setup is coupled with a video intercom for visitor management. It is the most secure and convenient option currently available on the market for residential sites.
A security system is only as good as its uptime. That is why we offer the Dash Care Plan (DCP) for all our clients.
This is a commitment to planned preventative maintenance . We regularly check your Face ID readers and update firmware to protect against new threats.
We also recalibrate sensors for optimal accuracy as part of our service. Training is the other half of the equation for a successful security rollout.
We do not leave until your team is fully confident in adding users and pulling reports. Our Gold Coast and Brisbane-based teams are always available for technical support.
Ready to upgrade your facility?
Don't let outdated security hold your business back. Whether you need a single Face ID reader or a full enterprise integration, we are here to help.
Contact DASH Symons Group today to discuss a custom biometric solution for your site. Let us build a more secure and seamless future together.

