Privacy Policy
‍Dash Symons Group is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained within the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.We respect your right to privacy and aim to ensure that any information you share with us is collected, stored and used responsibly.
‍1. Collection of Personal Information
‍We only collect personal information that is relevant and necessary for the administration and delivery of our services. This information may include your name, contact details, job title or position, and any information you choose to share with us during enquiries or service delivery.Personal information is collected in an unobtrusive manner and only when you willingly and expressly provide it. You are not required to provide personal information when interacting with us, although this may limit our ability to notify you about system issues, product updates, service outcomes or other important matters.
‍2. Use and Disclosure of Information
‍Your information is used solely for the purposes for which it was collected, including:Providing you with our goods and services.Responding to enquiries or service requests.Enhancing and developing our relationship with you.Communicating updates, insights or information we believe may be useful to you.We will not disclose your personal information except when:You have provided consent.Disclosure is required to deliver our services to you.Disclosure is required by law.At times, we may need to share your information with trusted service providers, agents, contractors or strategic partners who assist us in delivering and marketing our services. All third parties are required to protect your information in the same way we do.Dash Symons Group will never rent, sell or trade your personal information to any third party for unrelated purposes.
‍3. Security of Personal Information
‍We take reasonable steps to safeguard your personal information from misuse, loss or unauthorised access. Our security measures include:Restricted physical access to our offices.Firewalls and other electronic protections.Secure databases with limited authorised access.While we strive to protect the information you transmit to us, no internet transmission can be guaranteed as completely secure. Any information sent to us online is transmitted at your own risk. Once received, your information is stored securely and handled in confidence by authorised Dash Symons Group staff.
‍4. Access to Your Information
‍You have the right to request access to the personal information we hold about you and to ask for correction where details are inaccurate or outdated. To request access or raise privacy concerns, please contact our team directly.
‍5. Website Analytics and Cookies
‍We use analytics tools such as Google Analytics to understand how visitors use our website. These tools use cookies, which are small text files stored on your device. Cookies do not collect personal information or identify you as an individual.You can disable cookies through your browser settings, although some website features may not function fully without them.Information collected through analytics is used only to improve the structure, content and performance of our website. This information is not used for marketing purposes.Google may store analytics information on servers in various locations. Google uses this data to evaluate website usage and generate reports. Google does not associate your IP address with any other data held by Google. You may review Google’s Privacy Policy and the Google Analytics Terms of Service for further information.